Accounts Receivable Management MasterClass Training

Receivables Management Process Design & Optimization Training (Credit Management, Collections, Recovery and Agency Management)

“The training was well presented, including many real life examples and case-study exercises to crystallize the training with the participants. The trainers brought a wide range of business experience and a deep technical knowledge which helped us to increase our theoretical understanding and generate practical solutions to current business problems”


M. Davies, Financial Control Director


Training to Align and Perform

This Receivables Management MasterClass is aimed at equipping key process stakeholders with a common understanding of the various process components and how they impact on various business and functional goals. It will also provide an excellent baseline for strategic development of the core processes to drive tangible and rapid improvements to bad debt, aging and customer experience.


Including taught modules and interactive practical exercises, the event also provides for discussion and workshop sessions centered on the client's environment and exploring how to apply the theories and case studies taught in a very practical way, tailored to local business and market needs.


This training is classroom based at a location of the client's choosing.


Who is this training for?

This Receivables Management MasterClass provides a great framework to align stakeholders from product management, sales, marketing, finance/finance operations, customer services and technology functions to common goals and improved business performance. Process components covered include credit origination, credit control, collections, recovery and agency management.


This event is a great starting point when considering a transformation of Receivables Management practices, when building new processes or when challenges to alignment in policy and practice need to be overcome.

What you will do with this training

  • Align business process stakeholders to optimize collaboration, results, and efficiency
  • Optimize credit, collections, recovery and agency management; efficiency and effectiveness
  • Equip leadership teams to drive down bad debt and aging
  • Understand how to build highly-effective treatment plans/Dunning cycles reflecting market segments and individual customer circumstances
  • Improve promises to pay and on-time-payments
  • Enrich customer experience; turn a potentially negative contact into positive relationship building
  • Gow revenues whilst managing credit risk exposure
  • Understand how to best leverage existing or planned technology
  • Apply many practical tips and tricks to bring great results
Keep the cash heartbeat strong

Find out more about the Receivables Management MasterClass...

Enter your details below and we will send you a PDF Training Summary sheet including a course outline agenda, but if you have any specific questions that you want us to respond to, please list them in the space below.

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Our Approach

AssuringBusiness has been delivering Receivables Management training since 2009. Content is based on decades of practitioner, consulting and leadership experience since 1989. As active industry practitioners undertaking a wide range of projects, we update the materials regularly to ensure that we reflect best-practices and real-world scenarios.


The training events shown here are 'off-the-shelf' packages ready to deliver in your preferred venue but we are also able to customize our events, combine them or write all-new material to enhance the impact. A quick conversation will determine the best approach for your business. Also, watch out for our open events that we take on tour from time to time.


Highly interactive sessions - our trainers are practitioners and/or active consultants - enable delegates to really squeeze the knowledge lemon to relate the training to their own, unique circumstances. We hope to see you and your team soon!

Questions on anything else?

Drop us a line - we're listening!

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