Our team members have been both buyers and vendors. We know what it's like to be on both sides of the fence and we understand that even with the best intentions, vendor projects and relationships can go off the rails. The main challenge we've seen causing derailment is a lack of proper engagement stemming from ambiguous requirements, solution and outcome definitions; a problem that sometimes begins at the pre-sales stage. And so a divergence of expectations begins and often widens as the project continues.
With our understanding of both spheres of interest, AssuringBusiness helps both clients and vendors achieve their goals. Our drive and determination to succeed, combined with strategic and domain expertise, means we can ensure alignment at the start of the relationship and throughout deployment to optimization. As a trusted and knowledgable independent 3rd party, we are able to strike the balance needed, and drive the engagement regime to ensure success.