decorationThere are risks and costs to a program of action.
But they are far less than the long-range risks and
costs of comfortable inaction decoration
John F. Kennedy (1917-1963), President of the USA

The Business Assurance Goal

Business Assurance manages risk whilst leveraging organisation, technology and operations to enable sustainable business growth, performance and profitability. AssuringBusiness delivers Business Assurance Solutions and Services; Partnering in Profitability.

DecorationBalancing risk management with customer acquisition and experience is a key ingredient of successful Business Assurance. If you lose focus on the good customers – the ones you want to keep – your profits will suffer. But if you don’t ‘think risk’ in your core business, then it’s a recipe for disaster Decoration
Dean Smith,
CEO, AssuringBusiness

AssuringBusiness provides Business Assurance solutions and services in the domains of Risk Management, Revenue Assurance, Fraud Management, Receivables Management, Business Continuity and Security. A combination of deep domain knowledge, technical competency and proven business acumen is the trademark of AssuringBusiness.

We equip our clients with sensible, cost-effective risk management practices, balancing customer acquisition and experience to maintain confident and sustainable business growth. But Business Assurance delivers more than this – a focus on improving the effectiveness and efficiency of technology, organisation and operations also brings about a high-performance culture. Collectively, Business Assurance brings improved profitability to enable strategic goals.

Please read more on this site or Contact Us for a discussion around your precise needs.

Topic Quick Links

Business Assurance

Business Assurance

Enterprise Risk Management (ERM) is a good concept and a fundamental part of what we should build into our business framework. But what about all the good stuff that really adds value to the business? Customer and stakeholder focus, cost control and profitability, managing and influencing the market and environmental factors that affect your business – what about getting to grips with these whilst managing risk?

Business Assurance deals with these issues through visible business alignment and focus…Download

Revenue Assurance

Revenue Assurance

In the Telecommunications, Media and Entertainment sectors, as with other complex high transaction businesses, incorrectly billing, collecting or recording of transactions can result in millions of dollars of increased costs and lost revenue, as well as seriously denting a company's reputation.

The sheer amount of data processed by a multitude of different systems and the rapid pace of change in products and technology means that even small errors in reference data or processing rules can have a huge financial and customer impact. Download

ThinkPoints! RA

Welcome to ThinkPoints!™ a section covering Revenue Assurance questions and answers which we and the members of PACE our Partner Alliance Channel Engagement programme are often asked... Download

Proceed to Services Section

Proceed to Solution Section

Fraud Management

Fraud

Fraud in the Telecommunications, Media and Entertainment sectors can have a massive impact on an organisation´s operations and image. Fraud problems often lead to dramatically increased costs, artificially inflated revenue data, damage to the brand and customer dissatisfaction. Fraud in the sector has been relatively high profile for the last 15 years with notorious cases leading to new laws and increased Regulator attention. Most Service Providers, Regulators and Governments are now taking fraud very seriously - it is costing the world economy billions of dollars each year and degrading the quality of genuine service offerings. Download

ThinkPoints! Fraud

Welcome to ThinkPoints!™ a section covering Fraud Management questions and answers which we and the members of PACE our Partner Alliance Channel Engagement programme are often asked… Download

Proceed to Services Section

Proceed to Solution Section

Receivables Management

Credit Risk and Bad Debt

In the Telecommunications, Media and Entertainment sectors, products and services are sold on both pre-paid and post-paid (i.e. credit) terms. Where credit-terms are given, there are inherent risks to payment:

  • Those who (unintentionally) cannot afford to pay (genuine bad-debt)
  • Habitual late payment
  • Those who can pay but refuse (maybe a dissatisfied customer)
  • Those who have been deceptive and do not intend to pay (fraud)

It is important to differentiate between these types of payment risk as the way of dealing with them will be quite different. Download

Proceed to Services Section

Proceed to Solution Section

Tariff and Rating Assurance Platform (TRAP)

Over 50% of Telecommunications billing and charging errors are caused by issues with reference data. Now you can put a stop to lost revenue and poor customer experience whilst improving your product launch and change management processes. Click here to find out more…

Specialist Recruitment & Resourcing

Finding the right people or role can be a challenge in specialist Business Assurance areas. At AssuringBusiness we connect talent with opportunities through our tried and tested process ensuring expert domain input and support throughout. Click here to find out more...

Internet Fraud Protection & Application Mediation

Any business with an on-line portal, shopping or payment/credit card processing facility will be prone to fraud attacks that may affect both profits and customer experience. Businesses can now take real-time control of on-line fraud and their web-applications. Click here to find out more…